- Jonny VPC
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- Chase Bank - UX Case Study
J.P. Morgan Chase Bank (2012 -2013) Fintech
Intro - Working with the Agency and Chase
I had an incredible experience with a leading agency, collaborating on User Experience Architecture and Digital Experience design for prestigious clients like JP Morgan Chase Co., US Open, The Bank of Tokyo, and Madison Square Garden. I handled everything from Information Architecture to Branding guidelines and visual hierarchy, impacting millions of Chase Account holders worldwide.
This global client project was a game-changer for me, and I'm thankful for the late nights, valuable feedback, and unforgettable moments. Highlighted experiences below. If you used a Chase ATM from 2012-2023, you engaged with our design. I remain deeply honored by this opportunity, even years later. Grateful. Let's revisit some early digital memories.
This case study is from 2012 - 2013. Adjust your strategies and usability plans accordingly, this was over a decade ago.
Research Considerations | As per our agreement, I can't share specific research or competitive analysis for my work with Chase Bank and its subsidiaries in 2012. I collaborated with an award-winning agency, and our user testing campaigns greatly improved the customer experience for Chase clients, leaving a lasting impact with the 'So You Can' brand digital campaigns.
Early Digital - Chase Brand Swatches
Chase Brand Swatches

ATM Screen Design
Chase ATM Bank UI Design 2013

Chase Introduces a new branch express service experience 2013 - Chase ATM UI Design
Chase Student Checking Account - ATM Design 2013

Chase Student checking accounts - Chase digital 2012
Chase Liquid, So You Can
ATM Screen design

Chase Bank ATM Screen design 2012, 2013
Landing and Global Emails
Adaptive Email Design
Global Emails

Chase 2013 Personal Financial Management Dashboard
Triplet Ads
Ads that gain clicks

Card Art
Chase liquid

Treasured Memories and Business Agency Performance
Was awesome working with Chase Bank as well as Jose Bandujo brilliant Agency based in New York City that has won many awards in the Advertising space. Bandujo is one of the most brilliant agencies in NYC, pioneering and still revolutionizing the Agency space.

As fortune has it, I actually recently completed continuing education with Chase, through Forage. The courses were based on actual job simulation and very challenging, all ingredients that Jonny loves.
Cybersecurity - Training

Agile - Training

Software Engineering Training

Thanks again for your time today. Truly enjoyable moments with Bandujo and Chase!